- 1. Do you vet your cleaners and if you do how?
- 2. Can I have a cleaner on the same day every week?
- 3. What happens if I am not satisfied with the service?
- 4. Will you send me the same cleaner every week?
- 5. Do you have insurance?
- 6. Is there a minimum number of hours for a cleaning session?
- 7. Should I be home when your cleaners are working?
- 8. Do I have to provide cleaning materials and equipment?
- 9. What if you damage or break something in my home?
- 10. Should I do anything before the cleaning visit?
- 11. What if my cleaning is on a day I am supposed to be on holiday?
- 12. What if I need to change the cleaning day?
- 13. What should I do if I want to suspend your cleaning services?
- 14. What should I do if I’ve booked a service and the scheduled cleaner doesn’t turn up?
- 15. Should I pay the cleaner?